We have noticed a huge difference in the Sally Foster/Entertainment company this year. Maybe these are the changes the new CEO has made - but they are definitely for the worse.

We did our gift wrap drive with them for the second year. Last year was flawless. This year we had a huge number of backordered items that still haven't been delivered. The catalog was bad - hardly any gift wrap and lots of junk and they refused to fedex some of the backorders. The local rep says nothing he can do.

We may be switching back to Innisbrook -

Thanks for all the help. I finally made some headway today.
I have been speaking to someone right under Mary Ann Rivers and they have been bending over backwards. They were totally appalled at the service we were receiving.( Her words not mine) They are sending the kids the prizes and will making a donation to our PTO from the orders we are losing from not being notified in a better time frame.
When I told her a few things that the district manager had said to us. She was not happy at all and would be speaking to him.

SO Thanks for all your help!!!!! I just needed to be headed in the right direction and I wasnt getting anywhere with who I had.

Cindy

FYI's post is accurate.. see article below:

July 27, 2006

IAC Appoints MaryAnn Rivers Chief Executive Officer of Entertainment Publications

NEW YORK - July 27, 2006 - IAC/InterActiveCorp (Nasdaq: IACI) announced today that MaryAnn Rivers has been appointed Chief Executive Officer of Entertainment Publications, Inc. (EPI).

"MaryAnn Rivers has had outstanding success building and running multi-million dollar direct marketing and couponing businesses," said Doug Lebda, President and COO of IAC. "Her track record of leading high-performance sales and marketing organizations and her vision for growing EPI’s business make her the right choice to lead the company."

“The potential to build on the tremendous brand equity of the Entertainment and Sally Foster brands is enormous,” said Ms. Rivers. “Technology is creating significant shifts in the way consumers buy products and make entertainment, travel and dining decisions, but one constant remains: people always want the best value. I look forward to finding engaging and interactive ways to further provide that value to consumers, and in so doing, drive significant ROI for our partners.”

Ms. Rivers previously served as Vice President of Business Development and Product Management at Valassis, a $1.1 billion marketing services company, where she was responsible for managing the company’s integrated marketing portfolio of products and developing new products and services. Prior to this, Ms. Rivers created and grew Valassis’ newspaper-delivered product sampling division into a nearly $100 million business. In 2001 Ms. Rivers was named to Crain’s Detroit Business’s “Forty Under Forty” list of Detroit-area business leaders. Ms. Rivers holds a bachelor’s degree in business administration from Central Michigan University.

About IAC/InterActiveCorp
IAC operates leading and diversified businesses in sectors being transformed by the internet, online and offline... our mission is to harness the power of interactivity to make daily life easier and more productive for people all over the world. To view a full list of the companies of IAC please visit our website at iac.com.

About Entertainment Publications, Inc. (EPI)
Entertainment Publications, Inc. (EPI) is the industry leader in consumer savings and merchant promotions. EPI is best-known for its flagship product, the Entertainment® book and savings web site entertainment.com, which contain thousands of dollars worth of "2-for-1" and 50% off discounts from local and national restaurants, hotels and other merchants specializing in leisure activities. The company's other product lines include customized savings programs, Sally Foster® gift wrap and gift products, and Summer Vacation® educational activity kits. EPI serves approximately 160 major markets and does business with approximately 65,000 local merchants and national retailers representing nearly 230,000 North American locations. EPI is an operating business of IAC/InterActiveCorp (Nasdaq: IACI).


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Contacts


IAC Investor Relations
James Hart / Eoin Ryan
(212) 314-7400
IAC Corporate Communications
Andrea Riggs / Stacy Simpson
(212) 314-7280 / 7470


I would be persistent with this- and not stop until I was a satisfied customer with a reasonable solution.

FYI-MaryAnn Rivers is the new CEO, corporate #248-404-1000 ext 1298. Hope that helps and there is more they can offer! This email address is being protected from spambots. You need JavaScript enabled to view it. is likely to be the email address too.

It sat on their desk. The sales rep picked it up right away on Nov 21st it didn't get submitted till a week and a half latter. I have talked to so many people there and none of them are willing to help in anyway to move the date up. The only thing they offered was they wouldn't charge us for the extra dough that they send. I told them big whoop if the parents arent getting it till after the holiday what am I going to do with all of it. They surely arent going to be buying it. I already have parents cancelling as it is.

I am going to write the CEO I can't even get a phone number for that person either. I will NEVER do business with the Entertainment company again. And I am letting all the other schools in our area know about it too.


I am just so disgusted with the whole thing.

Cindy

It sat on their desk. The sales rep picked it up right away on Nov 21st it didn't get submitted till a week and a half latter. I have talked to so many people thre and none of them are willing to help in anyway to move the date up. The only thing they offered was they wouldn't charge us for the extra dough that they send. I told them big whoop if the parents arent getting it till after the holiday what am I going to do with all of it. They surely arent going to be buying it. I already have parents cancelling as it is.

I am going to write the CEO I can't even get a phone number for that person either. I will NEVER do business with the Entertainment company again. And I am letting all the other schools in our area know about it too.


I am just so disgusted with the whole thing.

Cindy